Privacy Policy

Introduction

At Al-Daraja Al-Malakia For General Trading LTD, known to many as Ibrahim Kurmasha, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you share with us when you visit our website or interact with our services.

Information We Collect

We may collect the following types of information:

• Personal Information: such as your name, email address, phone number, and contact details when you reach out to us.
• Non-Personal Information: such as browser type, device information, and website usage statistics collected automatically for analytics.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support.
• Process requests related to our products and services.
• Improve our website, products, and customer experience.
• Send updates, promotions, or service-related communications (only if you opt in).

How We Protect Your Information

We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to safeguard your data, please note that no method of transmission over the Internet is 100% secure.

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share information in the following circumstances:

• When required by law or legal processes.
• To protect the rights, property, or safety of our company, our users, or others.
• With trusted partners or service providers who assist us in operating our website and delivering services, under confidentiality agreements.

Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections or updates to your information.
• Request the deletion of your information, subject to applicable laws.
• Opt out of receiving marketing communications at any time.

Cookies and Tracking

Our website may use cookies to enhance your browsing experience and analyze traffic patterns. You may disable cookies in your browser settings, but some features of our website may not function properly without them.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Updates will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us through our Contact Us page.